Terms of service
Welcome to NuLabs (“Company,” “we,” “us,” or “our”).
These Terms of Service & Terms of Sale (“Terms,” “Agreement”) govern your access to and use of:
Our website(s)
Product purchases
Subscriptions
Digital goods
User accounts
Influencer/UGC programs
Data usage and privacy
Content and media submitted to us
All Company related interactions
By accessing our site, creating an account, purchasing anything from us, subscribing, or submitting content, you agree to be legally bound by this Agreement.
If you do not agree, do not use our website or purchase our products.
These Terms include a mandatory arbitration agreement and a class action waiver.
1. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use our website or make purchases.
By using our services, you represent and warrant that you meet these requirements.
2. Account Responsibilities
If you create an account:
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You must provide accurate and complete information
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You are responsible for maintaining confidentiality of login credentials
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You agree to accept responsibility for all actions under your account
We reserve the right to suspend or terminate accounts for violations of these Terms.
3. Product Purchases & Order Acceptance
All purchases are subject to:
Product availability
Order acceptance
Verification of payment information
We reserve the right to cancel or refuse any order for any reason, including suspected fraud, incorrect pricing, or policy violations.
A purchase is only completed when we issue a shipping confirmation.
4. Pricing & Payment Authorization
By placing an order, you authorize us and our payment processors to:
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Charge your payment method
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Store payment credentials in tokenized form
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Retry failed payments
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Use alternative payment methods on file
All prices are listed in U.S. dollars unless otherwise stated.
Taxes, shipping fees, duties, and other applicable charges may apply.
5. Subscription Terms (Automatic Renewal)
If you enroll in a subscription:
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You must provide express informed consent at checkout
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You authorize recurring automatic charges at the stated interval
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Charges continue until you cancel
You may cancel anytime via your account or by emailing info@trynulabs.com.
Charges already processed are non refundable.
If payment fails, we may retry your card or pause or cancel the subscription.
Free trials convert to paid subscriptions unless canceled before renewal.
This complies with ROSCA, the FTC Negative Option Rule, and state automatic renewal laws.
6. Shipping Policy
See our full Shipping Policy for details.
Key points:
Orders typically process within 1–3 business days
Shipping estimates are not guaranteed
Risk of loss transfers to the customer once the carrier marks the order as Delivered
We are not responsible for stolen, lost, or misdelivered packages after delivery
International shipments may incur additional taxes or duties
Incorrect shipping addresses are the customer’s responsibility
7. Refunds & Returns
See our full Refund Policy for details.
Key points:
All sales are final unless otherwise stated
Defective or incorrect items must be reported within 7 days of delivery
Customers must obtain return authorization before shipping back any item
Subscription charges are non refundable
Refunds (if approved) are issued to the original payment method
Chargebacks for issues covered under this Agreement may be disputed and may result in account termination.
8. Influencer, UGC, & Third Party Content Terms
By submitting any content to us in any form (email, Discord, DM, uploads, tagging us, submitting through our creator portal, etc.), you grant the Company a:
Perpetual
Worldwide
Irrevocable
Royalty free
Transferable
Commercial license
to use, modify, edit, reproduce, advertise with, and distribute your content including your likeness, voice, and name in any format and on any platform.
You represent and warrant that:
You own the rights to the content
No third party rights are infringed
All visible individuals consent to commercial use
You indemnify the Company against misrepresentation
If any third party believes content used by us violates their rights, they may request removal by emailing info@trynulabs.com with:
Identification of the content
Proof of ownership
Contact information
An attestation under penalty of perjury
We reserve the right to remove content at our discretion.
9. Intellectual Property
All Company content including text, images, media, product designs, trademarks, software, and marketing materials is owned by or licensed to us.
Users may not:
Copy
Modify
Reproduce
Sell
Distribute
Create derivative works
without written permission.
10. Third Party Platforms, Tools & Links
We may integrate with third party:
Analytics tools
Pixels
Advertising platforms
Tracking technologies
Chat widgets
Session replay tools
By using our site, you consent to their use as described in our Privacy Policy.
We are not responsible for content or data practices of external sites.
11. Health & Safety Disclaimer
Where applicable, the following applies:
Products are not intended to diagnose, treat, cure, or prevent any disease
Statements have not been evaluated by the FDA
Individual results vary
Always consult a physician before using supplements, fitness devices, or posture related products
Apparel or devices should be used as directed
We are not liable for misuse, injuries, or unrealistic expectations.
12. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for any:
Indirect
Incidental
Special
Consequential
Punitive
Lost profits
Data loss
Business interruption
Personal injury from misuse
Our total liability shall not exceed the amount you paid for the product or service giving rise to the claim.
13. Disclaimers
We do not guarantee:
Website uptime
Product availability
Specific results
Accuracy of user generated content
Absence of errors in pricing, descriptions, or marketing materials
All products and services are provided “as is.”
14. Privacy & Data Use
By using our site, you consent to collection, use, and sharing of data described in our Privacy & Data Use Policy, including but not limited to:
Cookies and analytics
Advertising tracking
Session replay tools
SMS and email marketing
Personal data storage
Account data
You authorize data processing in the United States regardless of your location.
15. Takedown & Complaint Procedure
For issues relating to:
Copyright claims
Unauthorized use
Content concerns
Please email:
Subject: “Takedown Request”
Include:
Your legal name
Proof of ownership
Link or description of the content
Statement under penalty of perjury
Electronic or physical signature
We reserve the right to remove or decline removal based on review.
16. Governing Law
These Terms are governed by the laws of the State of {{State}}, without regard to conflict of law principles.
17. Mandatory Arbitration Agreement
Any dispute, claim, or controversy arising out of or relating to:
Purchases
Subscriptions
Refunds
Shipping
Privacy
UGC or content
Website use
Marketing
Representation or warranties
Any interaction with the Company
shall be resolved exclusively by binding individual arbitration.
No judge.
No jury.
No class actions.
Arbitration shall be administered by AAA or JAMS using commercial arbitration rules.
You waive:
Class actions
Class arbitrations
Representative actions
Joinder of claims
unless prohibited by law.
18. Class Action Waiver
To the fullest extent permitted:
You agree that you may only bring claims in your individual capacity.
No actions may be brought or maintained as:
Class actions
Consolidated actions
Private attorney general actions
This is a material condition of using our website and purchasing products.
19. Right to Update These Terms
We may modify these Terms at any time.
Updates become effective immediately when posted.
Continued use of our website or services constitutes acceptance of the updated Terms.
20. Contact Information
For questions regarding these Terms:
Email: info@trynulabs.com